Advantages Of Visitor Management Kiosks

To start with, a visitor management kiosk Malaysia is a machine that allows customers to check in by themselves, and more importantly, performs other tasks that previously required human attention such as security and providing information related to your business.

Investing and implementing them into your own establishment will benefit you in the long run. There are a few advantages that can do the job and lessen the weight off your busy shoulders, so long as you keep the machines maintained so they remain in pristine condition and the systems not bugged enough to ruin the customer’s experience.

Automation

Visitor management kiosks eliminate the need for manual log books and reception desks for people to line up and sign in. Customers can follow digital instructions to register or sign in with their own mobiles, so the registration system is pretty much automatically taken care of.

Approving visits is also unnecessary when doing it manually as the system will tell customers whether they fill the registration criteria or not. Besides, the use of paper is also rendered almost obsolete unless they are used for emergencies, such as an unexpected power cut off.

Costs reduced

The automation benefits of visitor management kiosks brings another blessing to you and your business: reduced costs. With the machines doing most of the work at the entrance, you don’t need to hire human receptionists and only have to pay maintenance costs instead. Or repairs if one or more break down.

This benefit also allows you to assign your employees to tasks of higher importance or value to keep the cogs of your business lubricated and running. Your return of investments may also be higher than the ROI you received while you have human workers at the door.

Better visitor visibility

The kiosks’ systems can capture, track, process and store information of your customers that go in and out of your establishment. Other aspects that they can manage are group registrations, RSVPs, the number of expected customers and their identities, and watchlists.

This can help you understand your business’s current visitor trends so you can catch up and make adjustments to your establishment when you have too. For instance, if you see that your corridors may be a little too narrow for the unexpectedly high number of customers, then it is time for a change to avoid accidents by expanding the area to accommodate more people.

Retain distances

The COVID 19 pandemic makes distancing important, even when we are now past the miserable quarantine period. Distancing and safety protocols regarding COVID are still active, as the virus mutates and may start another big wave if people aren’t careful enough.

Visitors do not have to line up close to each other like a caterpillar just to register, instead they can head straight to the visitor management kiosks and let the systems do the job of putting their names in the list. 

Even before COVID, this is still a safety measure to avoid any mishaps that can occur when your place is overcrowded, which can be bad if there is no space for other customers to comfortably breathe in